peso991 Privacy Policy — How We Handle Your Personal Data

1. Overview and Scope of This Policy

This Privacy Policy ("Policy") is issued by peso991 ("peso991," "we," "us," or "the Platform") and applies to all personal data collected, processed, stored, or shared in connection with your use of the peso991 online gaming platform, accessible at peso991.club and its related subdomains.

peso991 is a PAGCOR-licensed online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and beyond. As an operator collecting personal information from Filipino residents, peso991 is subject to the Republic Act No. 10173, known as the Data Privacy Act of 2012 ("DPA"), and all implementing rules and regulations issued by the National Privacy Commission ("NPC").

This Policy governs data collected through: account registration and profile updates; gameplay and betting activity; financial transactions including GCash, Maya, BPI, BDO, and Metrobank deposits and withdrawals; customer support communications; and your general browsing and interaction with peso991's website and interfaces.

2. Personal Data We Collect

peso991 collects the minimum personal data necessary to operate a compliant, secure, and functional online gaming platform. The categories of personal data we collect include:

Identity and Contact Information:

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — players must be 21 years or older);
• Philippine mobile number (primary account identifier and OTP delivery);
• Email address (optional but recommended for account recovery communications);
• Residential address within the Philippines.

Identity Verification Documents (KYC):

• Scanned copies or photographs of valid Philippine government-issued photo identification (UMID, PhilSys ID, Philippine passport, driver's license, SSS ID, or equivalent);
• Proof of address documentation (utility bills, bank statements, or government documents dated within 90 days);
• Source-of-funds documentation where required by PAGCOR compliance or AMLC regulations.

Financial and Transaction Data:

• GCash account number, Maya account identifier, or bank account details used for deposits and withdrawals;
• Transaction amounts, dates, payment method references, and processing status;
• Bonus activity, wagering history, and withdrawal request records.

Gaming Activity Data:

• Game sessions accessed, bet amounts, game outcomes, and gameplay timestamps;
• Responsible gaming settings configured in your account (deposit limits, session limits, self-exclusion status).

Technical and Device Data:

• IP address, device type, operating system, browser type, and version;
• Login timestamps, session duration, and navigation paths within the platform;
• Cookie identifiers and similar tracking data (detailed in Section 6).

3. How peso991 Uses Your Personal Data

peso991 processes your personal data for the following specific purposes:

• Account creation and management: Registering your peso991 account, verifying your identity, managing your player profile, and facilitating account recovery;
• Service delivery: Enabling access to games, processing deposits and withdrawals in Philippine Peso, crediting bonuses, and providing all platform features;
• Legal and regulatory compliance: Fulfilling peso991's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act (RA 10173), and any other applicable Philippine law or regulation;
• Age verification: Confirming that all players are at least 21 years of age as required by Philippine gaming law;
• Fraud prevention and security: Detecting unauthorized access, identifying suspicious betting patterns, preventing bonus abuse, and protecting the integrity of the platform;
• Customer support: Responding to your queries, resolving disputes, and providing account assistance;
• Responsible gaming: Monitoring for indicators of problem gambling and administering self-exclusion, deposit limit, and session limit tools;
• Platform improvement: Analyzing aggregated, anonymized usage data to improve game offerings, interface design, and overall player experience;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in — players may opt out at any time.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, peso991 relies on the following legal bases for processing your personal data:

• Consent: For activities such as marketing communications and optional data processing beyond what is strictly necessary for the service. You may withdraw consent at any time without affecting the lawfulness of prior processing;
• Contractual necessity: Processing required to perform our obligations to you under the peso991 Terms and Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws including PAGCOR licensing requirements, AML reporting obligations, and NPC regulations;
• Legitimate interests: Processing necessary for fraud detection, platform security, and responsible gaming monitoring, where such interests do not override your fundamental rights and freedoms.

5. Sharing of Personal Data

peso991 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your personal data may be shared only in the following circumstances:

• Regulatory bodies: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other relevant Philippine government authorities, as required by law or regulatory mandate;
• Payment processors: GCash (Mynt), Maya (Voyager Innovations), BancNet, and other payment service providers strictly as necessary to process your deposits and withdrawals in Philippine Peso;
• Game software providers: Third-party game developers and live dealer providers who supply games accessible through peso991, limited to data necessary for game operation, RNG certification, and anti-fraud monitoring;
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under binding data processing agreements that prohibit independent use of your data;
• Legal proceedings: In response to valid court orders, legal process, or lawful requests from law enforcement authorities within the Philippines.

All third parties with whom peso991 shares personal data are required to maintain appropriate technical and organizational security measures and are prohibited from using your data for purposes other than those specified by peso991.

6. Cookies and Tracking Technologies

peso991 uses cookies and similar tracking technologies to operate the platform, recognize returning users, maintain login sessions, and analyze platform usage. The categories of cookies used include:

• Strictly necessary cookies: Required for the platform to function — these include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without impairing platform functionality;
• Functional cookies: Store your preferences such as language settings, game display preferences, and responsible gaming configuration;
• Analytics cookies: Collect anonymized data about how players navigate peso991 to identify areas for improvement. No personally identifiable information is associated with these cookies;
• Security cookies: Used to detect and prevent fraud, bot activity, and unauthorized access attempts.

7. Data Retention

peso991 retains personal data for the period necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods imposed by Philippine law:

• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AMLC record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• Gaming activity logs: Retained for three (3) years from the date of the relevant activity, or longer if subject to an ongoing dispute, investigation, or legal proceeding;
• Customer support communications: Retained for two (2) years from the date of the communication;
• Marketing consent records: Retained for as long as marketing communications are active and for one (1) year following opt-out, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard methods. Data subject to active legal holds, disputes, or regulatory investigations will not be deleted until such matters are resolved.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, all Filipino data subjects have enforceable rights regarding their personal data. As a peso991 player, you are entitled to exercise the following rights:

To exercise any of these rights, contact peso991's Data Protection Officer at [email protected]. peso991 will respond to verified data subject requests within thirty (30) days in accordance with NPC guidelines.

9. Security Measures

peso991 implements comprehensive technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and peso991 servers;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting staff access to personal data strictly to those with a legitimate operational need;
• Regular third-party security audits and penetration testing of platform infrastructure;
• Multi-factor authentication requirements for all internal systems accessing player data;
• Intrusion detection systems and 24/7 security monitoring;
• Employee data privacy and security training as part of onboarding and ongoing compliance programs.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in significant harm to affected players, peso991 will notify both the affected players and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

10. Children's Privacy and Underage Access

If you believe a minor has registered or is using a peso991 account, please notify us immediately at [email protected]. peso991 takes underage access extremely seriously and will act on all such reports promptly.

11. Updates to This Privacy Policy

peso991 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC regulations, or PAGCOR requirements. The date of the most recent revision is indicated at the top of this Policy.

Material changes to this Policy — particularly those that affect your rights or the basis on which we process your data — will be communicated to registered players via your registered Philippine mobile number or by prominent notice on the peso991 platform. Continued use of peso991 following any update to this Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to remain informed about how peso991 protects your personal data.

12. Contact and Data Protection Officer

peso991 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. For any questions, concerns, or requests relating to your personal data or this Policy, please contact:

peso991 will acknowledge receipt of your data privacy request within five (5) business days and provide a substantive response within thirty (30) days. If you are not satisfied with peso991's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

This Privacy Policy was last updated in June 2026 and supersedes all previous versions of the peso991 Privacy Policy.